Personal data that we collect and process in order to provide our websites
You can visit our websites and learn about our services without telling us who you are. However, as with any connection to a web server, our hosting provider’s server automatically logs and stores certain technical data.
This information includes the IP address and operating system of your device, the date and time of use, and the type of browser you use to access our websites. To the extent that we process personal data in this process, we do so based on our interest in making the Websites available and providing you with the best possible user experience.
Personal data that we collect and process for the provision of services
If you enquire about our offers and services by e‑mail or telephone, we collect your contact details and other personal data relevant to the contract. We collect and process this personal data for the purposes of providing services and information about our services.
To answer your inquiries, we regularly need your first name, last name, e‑mail address and telephone number. For the conclusion and processing of contracts concerning the use of chargeable services (provision of our application and services associated with the use of the application), we regularly collect and process your billing data and payment data (amount of the transaction and confirmation of payment).
We process contact and payment information to enter into and fulfill a contract with you or your organization or to communicate with you about our offers and services. In addition, we process this personal data based on our interest in answering your inquiries in the best possible way. Based on our interest in informing you about new developments as well as services and offers of beyond software, we will send you corresponding commercial information if you are interested (e.g. via newsletter). However, you have the option to opt out of receiving such information at any time.
Personal data that we store and make available when you use our application
We collect and process (personal) data on your behalf or on behalf of your organization, which you store yourself when you use our application. This processing consists of the storage, provision, transmission and deletion of data in accordance with our contractual agreements with you or your organisation.
In providing the Application, we process, on the one hand, the personal data and other data that you (or the respective authorized users within your organization) store and process through the application. This includes in particular contact, billing and course participation data of your customers or members. On the other hand, in providing the application, we collect personal data relating to individuals within your organization to whom you grant access to the application. This includes, in particular, the names of authorized users (except in the case of generic user names) and personal data that is usually collected when websites and applications are called up or executed and used (log data, e.g. the IP address and the operating system of the user’s device as well as the date and access time of the browser).
Insofar as we process personal data in the process, we do so in accordance with our contractual obligations to you as an order processor. You remain responsible for the lawfulness of the processing of the personal data and other data stored by you, including the lawfulness of commissioned and subcontracted processing.
Hosting of the application
We have the websites and the application stored and provided by a hosting provider in Switzerland. The data entered and processed by you when using the application is stored and processed by the hosting provider as a commissioned or subcontracted processor and exclusively in Switzerland. He has undertaken to comply with appropriate data protection and data security guarantees.
Social media plugins; presence on social media
We use social media plugins from Facebook Inc. on our websites. (“Facebook”) to recommend our articles published on Facebook and to allow you to share or like the articles. By integrating the plugins, Facebook receives the information that you have accessed the corresponding page of one of our websites. If you are logged into Facebook, Facebook can assign the visit to your Facebook account. If you interact with the social media plugins (e.g. with the “Like” button), the corresponding information is transmitted from your browser directly to Facebook and stored there.
In addition, we refer to our presence (company pages) on Facebook and LinkedIn on our websites. For the purpose and scope of the data collection and the further processing and use of the data by the social networks, as well as your rights and setting options in this regard, please refer to the data protection information of the social networks.
How we process and protect your personal data; how long we keep it for
In the interest of confidentiality, integrity and contractual availability of personal data, we take appropriate technical and organizational measures. In particular, in accordance with our risk assessment, we implement admission controls, access controls as well as procedures to regularly review, assess and evaluate the effectiveness of the measures.
We store personal data only to the extent and for as long as necessary to fulfil the purposes for which the personal data was collected, we have a legitimate interest in storing it or we are legally obliged to do so.
Your rights in relation to your personal data
You have the right to obtain information about the personal data we process about you. You have a right to rectify your personal data. You also have the right to have your personal data deleted and the right to object to the processing of personal data. Copies of the data that you have saved when using the application can be made at any time using the corresponding functions in the application itself.
Please note that exceptions apply to these rights. In particular, we may need to process and store your personal data in order to fulfil a contract with you or your organisation, to protect our own legitimate interests such as the assertion, exercise or defence of legal claims, or to comply with legal obligations. As far as legally permissible, we can therefore also refuse your data protection-related requests, e.g. requests for information and deletion, or only comply with them to a limited extent. However, you have the right to file a complaint with a competent supervisory authority.
If you wish to exercise your data protection rights as a customer (e.g. as a participant in a dance course) of one of our customers, please do so directly towards the customer (e.g. towards your dance school). Customers who use our application are responsible for the data processing carried out via the application. We are only order processors in this respect.
How to contact us
Person in charge:
beyond software Felix Stadelmann
If you would like to exercise your data protection rights or have general questions about data protection at beyond software, please contact firstname.lastname@example.org.